The Seashell Trust (Cheshire)
We contacted Ringway Training as we had students with complex needs and challenging behaviour within the organisation causing staff to be injured / stressed – from a staff survey one of the points raised was that staff didn’t feel supported enough around incidents and debriefing.
Ringway training provided very fair advice – explaining what we required and what could be offered – Mark took on board what we had in place already and incorporated that into his training sessions.
People have felt much more supported and any actions that have come from the debrief sessions are now acted upon, staff feel confident to run a debrief session and all staff are more aware if the importance of debriefing. There will be another staff survey and I would expect that staff feel much more supported around debriefs.
Our whole experience of Ringway Training has been very good – very professional and felt easy to ask any questions at the beginning so we got the package right Would definitely look at other training provided and would definitely recommend (and have done already)
We contacted Ringway Training as training was required for staff development in line with our Autism Training Strategy, we asked for three separate modules of learning and asked Mark to include particular learning outcomes into some of the sessions.
The service has been exceptional at all levels, staff have personally emailed me to comment on the training delivery and the expertise and depth of knowledge of the trainer. All other evaluations have been very positive. We feel that the cost of delivery is good value and the inclusive format works very well.
I have found Mark very easy to work with and he has always answered any emails and queries we have had promptly. I also appreciate the fact that he has been flexible with the sessions and has been able to alter them when asked.
Origin Housing (London)
We contacted Ringway Training because of our future plans – we were applying to the NAS for accreditation and wanted all staff to be trained with understanding the challenges and supporting clients with Autism & Aspergers
Ringway were really helpful when providing me with information to select the appropriate training for our needs, I enquired if Ringway could provide training on a topic that was not advertised on the web site, Ringway supplied me with a course outline for the topics we required.
The training provided has benefited our organisation immensely, all our support staff were trained on how to support and understand the difficulties that our clients may face. We are confident that the staff are much better prepared and have a better understanding on the topic.
Ringway were always very efficient and more than helpful. Mark especially was a great help and nothing was too much trouble!
Lagat Training & Recruitment
We needed up to date training in safeguarding for all of our staff, and to meet the requirements of Ofsted. Previously, Ringway Training have adapted training to fit my organisation’s needs and on this occasions I requested that the training covered both children and adult safeguarding principles, which was readily provided.
The service received from Ringway Training has always been fantastic with professional service and prompt responses to all enquiries. All of the staff thought that the training was excellent and made a very 'dry' subject understandable and interesting with the approaches which were used in the delivery of the course.
Ringway Training offers good value for money, especially for a whole day of training, and I have always been very happy with the service on all of the occasions when they have provided and met our training needs.
Full Circle Care
We believe that training for all staff is an essential part of delivering an outstanding service. We are committed to using a training provider that can deliver relevant training to refresh and improve staff’s performance.
Mark Mallender from Ringway Training Ltd works relentlessly to develop and deliver training courses that support all members of our staff team to grow both individually and professionally. we are committed to continue to use Ringway Training Ltd to further grow and develop our business.
What our staff team say about Mark;
- “His knowledge within all courses delivered is outstanding”
- “He goes above and beyond”
- “Nothing is too much trouble”
- “I feel I can contribute to the session without being judged”
- “The training is delivered in such a manner that the Manager can make the training relevant to our service which gives us a greater understanding”
- “Out of all the trainers that we have had at our service since 2009, Mark from Ringway Training Ltd would always be our first choice”